PlaceGap for Fitness Terms of Service

Effective Date: March 2026  ·  Last Updated: August 2026

1. Agreement to Terms

By accessing or using PlaceGap for Fitness (the "Service"), operated by PlaceGap LLC ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These Terms apply to all users, including free-tier users, paid subscribers, and visitors to our website at placegap.com.

2. Description of Service

PlaceGap for Fitness is a location intelligence platform for the fitness industry. The Service provides demographic analysis, competitive landscape data, demand scoring, and market gap identification to help users evaluate locations for fitness businesses.

The Service uses data from public and licensed sources including the U.S. Census Bureau, Google Places API, and Mapbox. We process and score this data using proprietary algorithms.

3. Account Registration

To access most features, you must create an account with a valid email address and password. You are responsible for:

  • Keeping your login credentials secure
  • All activity that occurs under your account
  • Notifying us immediately at support@placegap.com if you suspect unauthorized access

You may not create multiple free accounts to circumvent usage limits. We reserve the right to suspend accounts that violate this provision.

4. Free Tier and Paid Subscriptions

Free Tier

New accounts receive a 7-day trial with full access to all features in all markets, with no payment method required. After the trial ends, free accounts keep access to Explore and Gap Finder nationwide. Portfolio, Market DNA, and Brand Intelligence require a Pro subscription. Free accounts require registration but no payment.

Pro, Operator, and Enterprise Plans

Pro is available as a self-serve subscription and unlocks nationwide access and additional features as described on our Pricing page. Operator and Enterprise plans are arranged directly with us. Subscription details:

  • Pro is billed monthly or annually, depending on the option you select
  • Payments are processed by Stripe. By subscribing, you also agree to Stripe's terms of service.
  • Subscriptions auto-renew unless canceled before the next billing date
  • You may cancel at any time from the billing portal, reachable from Manage billing in your account menu. Cancellation takes effect at the end of the billing period you have already paid for, and you keep access until then.

Refunds

  • Monthly subscriptions: we do not provide prorated refunds for partial billing periods. You keep access through the period you paid for.
  • Annual subscriptions, first purchase: if you are not satisfied, contact us within 30 days of your first annual payment and we will refund it in full.
  • Annual renewals: renewal payments are not refundable. We email a reminder 30 days and again 7 days before each renewal so you can cancel first.

Price Changes

We may change subscription pricing with 30 days' notice. Price changes apply at the start of your next billing cycle after the notice period. If you do not agree with a price change, you may cancel before it takes effect.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer, scrape, or systematically extract data from the Service
  • Use automated tools (bots, scrapers, crawlers) to access the Service without our written permission
  • Resell, redistribute, or sublicense PlaceGap for Fitness data or reports without a commercial agreement
  • Interfere with the Service's infrastructure or other users' access
  • Misrepresent your identity or affiliation when creating an account
  • Use the Service to make decisions that discriminate against individuals based on race, religion, national origin, disability, or other protected characteristics

We reserve the right to suspend or terminate accounts that violate these terms, with or without notice.

6. Intellectual Property

Our IP

The Service, including its design, algorithms, scoring methodology, and original content, is owned by PlaceGap LLC and protected by applicable intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

Your Data

You retain ownership of any data you input into the Service (saved locations, notes, labels). We do not claim ownership of your inputs.

Reports and Exports

Reports and exports generated by the Service may be used for your internal business purposes, shared with your advisors and partners, and included in business plans or presentations. You may not resell PlaceGap for Fitness reports as a standalone product or service.

7. Data Accuracy and Disclaimers

The Service provides analysis, not guarantees.

PlaceGap for Fitness aggregates and scores data from third-party sources. While we make reasonable efforts to ensure accuracy:

  • We do not guarantee that any data point is complete, current, or error-free
  • Demand scores, revenue estimates, and market projections are analytical models, not predictions of actual results
  • Demographic data reflects the most recent U.S. Census American Community Survey release and may not reflect real-time population changes
  • Competitor data is sourced from Google Places and may not include every business in a given area
  • Business decisions based on PlaceGap for Fitness data are made at your own risk

You should not rely solely on PlaceGap for Fitness data for major financial decisions. We recommend combining our analysis with your own research, site visits, and professional advisors (real estate brokers, financial advisors, attorneys) before signing a lease or making a significant investment.

8. Limitation of Liability

To the maximum extent permitted by law:

  • PlaceGap for Fitness is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
  • Our total liability for any claim arising from or related to the Service is limited to the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater.
  • We are not liable for decisions you make based on data or analysis provided by the Service, including but not limited to lease agreements, business investments, or financial commitments.

9. Indemnification

You agree to indemnify and hold harmless PlaceGap, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third party's rights
  • Business decisions made using data from the Service

10. Service Availability

We aim to keep the Service available 24/7 but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or reasons beyond our control. We are not liable for any downtime or service interruptions.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. If we discontinue the Service entirely, we will provide at least 30 days' notice and offer prorated refunds for unused subscription time.

11. Termination

By you:

You may close your account at any time by contacting us at support@placegap.com. Cancellation of a paid subscription takes effect at the end of the current billing period.

By us:

We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or for any reason with 30 days' notice. In cases of serious violations (fraud, data scraping, security threats), we may terminate immediately without notice.

Upon termination, your right to use the Service ceases. We will delete your personal data in accordance with our Privacy Policy.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising from these Terms or the Service will be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will take place in Bexar County, Texas. You and PlaceGap each waive the right to a jury trial and the right to participate in a class action.

For disputes under $10,000, arbitration will be conducted online or by phone unless either party requests an in-person hearing.

Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction for intellectual property violations or data security breaches.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our website at least 30 days before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance. If you do not agree with updated Terms, you may close your account before they take effect.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy and any subscription agreement, constitute the entire agreement between you and PlaceGap regarding the Service. They supersede any prior agreements or communications.

16. Contact Us

Questions about these Terms? Email us at support@placegap.com.